FAQs

Customer Service - FAQs

 Can all of the bars be used for full body use?

Yes, all of our bars can be used for your entire body.

Does the black soap glow scrub cause dryness?

In some cases, it may cause temporary dryness. Do not be alarmed, simply pair it with our facial moisturizer and you should be good to go.

Is it normal to break out after using the black soap glow scrub or the charcoal detox mask for the first time?

The  sole purpose is to
'"detox" your skin. Which means, it will extract toxins and impurities from your skin. If you notice that this persist more than a week, discontinue use.

Can I use the oatmeal bar on my infant?

We advise that you use the oatmeal bar on children 2+ years old. 

Why are the bars in different colors each time?

Due to the handcrafted nature of our products, we enjoy being creative with designs and colors. However, this does not affect the ingredients, nor the potency.

Where can I purchase  Happy Glow Skincare Products?

We are solely based online at Happyglowskincare.com

How often do you restock?

We restock our website bi-weekly.

How do I stay updated on upcoming restocks and sales?

Please subscribe to our mailing list on our home page

Business Hours: 

Monday-Friday 10am-7pm EST
 

 

 

 

WHERE DOES HAPPY GLOW SKINCARE  SHIP?

We are currently shipping within the U.S, UK, and Canada via USPS. We do not ship to Hawaii or Alaska. 

For packages shipping to the U.K and Canada there is a $50 order minimum —  We reserve the right to cancel any and all orders that does not meet this requirement. 

 

YOUR PRODUCTS WORKED FOR MY FRIEND. WILL THEY WORK FOR ME?

Everyone's skin is different. Thus, results will vary between individuals. While a specific item may be working for someone else, it may not work for you. To help combat this issue, we offer skin consultations to help select products that are best suited for your skin type. You can DM us directly on our IG @HAPPYGLOWSKINCARE 

PLEASE DO NOT PLACE MULTIPLE ORDERS BACK TO BACK, THEY WILL BE CANCELLED. IF YOU NEED TO ADD ONTO AN ORDER, PLEASE CONTACT US. MULTIPLE ORDERS DURING THE SAME FULFILLMENT PERIOD WILL NOT BE ACCEPTED.

*Bundles/Kits/Try Me samples are not eligible for discounts unless otherwise noted*